# Sofia Rossi ![Sofia Rossi](https://api.dicebear.com/10.x/notionists/svg?seed=Sofia&backgroundColor=e9f5fd) UX researcher · Milan · 8 years of experience Qualitative and mixed-methods research for marketplaces and public services. Findings that turn into roadmap items. ## Projects and results Why sellers leave 40 interviews and a survey of 3 000 sellers. Three changes to listing and payouts reduced seller churn by 15%. Research repository Set up a shared base of insights with tags. Product teams reuse past findings instead of repeating studies. ## Experience - 2021 - now: Senior UX researcher, a second-hand marketplace. - 2018 - 2021: UX researcher, a digital agency working with public services. ## Skills Interviews, Usability testing, Surveys, Journey mapping, Research ops ## Portfolio and evidence - ## Contacts - Email: sofia.rossi@example.com --- Updated: 2026-09-05 https://cvindex.ai/en/cv/93629548b6f23fbeb4f34a48 This is an example index: the person and companies are invented.